Shipping policy

Shipping Policy

Effective Date: July 17, 2026

Welcome to AURA日常. We are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders as displayed during checkout.

  • Shipping charges (if applicable) will be calculated and shown before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS with a tracking number (where available). You can use this information to monitor your shipment's progress.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. AURA日常 is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If a delivery attempt is unsuccessful due to customer unavailability, the courier may attempt redelivery or return the package to us according to their policy.

Damaged or Lost Packages

If your package arrives damaged or appears to have been lost during transit, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments). We will work with the courier to resolve the issue as quickly as possible.

International Shipping

At this time, AURA日常 primarily ships within India. If international shipping becomes available, eligible countries and shipping rates will be displayed during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website. We are happy to assist you.